Your Service Desk, Your Rules
Open-source Zendesk + Intercom + Jira in one platform. Self-host or deploy to Lovable in minutes. Integrates with AI agents by design and any CRM.
✓ xtick-db Running 5432/tcp
✓ xtick-api Running 3000/tcp
✓ xtick-web Running 8080/tcp
✓ xtick-workers Running 3 replicas
→ Dashboard: http://localhost:8080
→ API: http://localhost:3000/api/v1
→ Projects: 1,247 loaded
→ Agents: 12 connectedOne Platform, Three Tools Replaced
Stop paying for separate subscriptions
Service Desk
SLA policies, triggers, macros, business hours — full ticketing with automation built in.
Customer Comms
Real-time messaging, AI triage chatbot, notification workflows. Talk to customers, not tickets.
Project Management
Kanban boards, sprints, OKRs, time tracking, workflow editor. Agile-native from day one.
Built for Teams That Ship
Everything from sprint planning to customer support — in one codebase
Kanban & Sprint Boards
Drag-and-drop boards with customisable workflow states and WIP limits.
Time Tracking
Log work against tickets with timesheet views and exportable summaries.
Workflow Editor
Visual workflow builder — define states, transitions, and automation rules.
AI Agent Ready
First-class API for AI agents. Automate triage, assignment, and status updates.
SLA & Escalation
Business hours, response targets, breach alerts — fully configurable SLA engine.
Team & RBAC
Invite members, assign roles (Admin/Member/Client), scope access by project.
Tested at Scale
Battle-tested infrastructure that doesn't flinch
1,000+
Concurrent Requests
Sustained load testing
1,000+
Projects
Multi-tenant at scale
<200ms
API Response
P95 latency
99.9%
Uptime SLA
Production proven
Trusted by Engineering Teams
"Moved from a $100/month Atlassian bill, managing DevOps sprints and agile workflows, and now have analytics integrated into our workflows in Lovable!"

CEO
Cogito Group
"We moved from Zendesk to xtick and rebranded it in less than 2 hours!! The self-hosted model means we own our data and the source code forever."

CTO
ContinueOps
Simple Model
You host it. You own it. Get the source forever.
Copy to Lovable
One-click deploy, instant setup
$20/mo
Lovable hosting included
- Everything in Self-Hosted
- One-click Lovable deploy
- Managed Supabase backend
- Auto-updates & patches
- Priority support